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The European Commission invited CEN (European Standardization Body) to develop a guidance document on COVID-19 for the European Hospitality sector. 

The CEN Workshop Agreement (CWA) was selected as it is the fasted method to produce a CEN deliverable and it will be available for use for 2021 European tourism season.

 The objectives of the document are:

  1. To rebuild trust in travelling
  2. To establish common safety measures for the European tourism industry.

The document is intended to provide COVID-19 guidance to protect travellers, workers in the tourism industry and local communities in the following 19 areas:

  • Accommodation (hotels, campsites, hostels)
  • Adventure and ecotourism
  • Beaches
  • Catering services/Restaurants
  • Natural protected areas 
  • Museums and Heritage sites
  • MICE tourism
  • Theme and leisure parks
  • Tourist Transport
  • Tourist guides
  • Tourist visits
  • Travel agencies
  • Unique public spaces
  • Yacht harbours
  • Nautical activities
  • Golf courses 
  • Medical spas
  • Night leisure
  • Ski areas

The CWA which will be made available free of charge by CEN is expected to be in two parts:
Part 1: Adoption by CEN of international Standard, ISO/DPAS 5643 “Measures to reduce the spread of coronavirus SARS CoV-2”
Part 2: Additional information (if applicable).

The CWA is expected to be published by CEN in May 2021 and may be used in conjunction with any national COVID-19 guidance documents already in place in members states. 

The ISO/DPAS 5643 draft is now available for public consultation.

To partake in the consultation, you are invited to view the draft here, and to send comments on the draft to on or before the 10th of March 2021 for submission to the ISO Technical committee 228.