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Policy Documents

Please find below numerous documents relating to our policies at the National Standards Authority of Ireland.

If you would like to learn more please do not hesitate to get in touch at

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Quality Policy

In support of our Vision, Mission and Values it is the policy of NSAI to provide the leadership, resources and systems in order to consistently meet customer requirements and strive to exceed stakeholder expectations.

We will do so by focussing on our customer and other stakeholder needs and by all staff engaging in the day to day operations of our business.

The NSAI is committed to consistently meet the requirements of the management standards to which it operates (for example ISO 9001, ISO/IEC 17021 etc.) and continually improve its effectiveness. NSAI management systems contribute to the successful achievement of our strategic goals and objectives.

Our strategic goals are outlined in the NSAI Strategy which is aligned and supported by operational plans.

Geraldine Larkin
Chief Executive Officer

NSAI Strategic Plan

The NSAI Strategic Plan 2022-2026 can be downloaded below.

NSAI Strategic Plan 2022-2026

NSAI Plean Straitéiseach 2022-2026

Open Data Directive

NSAI is committed to providing data to the public in line with the requirements of the Open Data Directive and we encourage the re-use of the information we publish. Information and documents obtained from the NSAI website may be reproduced and/or re-used, except in cases where there are specific reasons for not releasing the data.  Re-use includes copying, publishing, broadcasting and translating into other languages. It also covers non-commercial research and study.


Unless otherwise stated information on this website is copyright of the NSAI.  You may re-use information and documents posted on this website free of charge in any format without written permission, subject to the following conditions of re-use.  NSAI copyrighted and published documents, or third party copyrighted documents subject to payment are not included in this licence. 

Conditions of Re-use

Generally, re-use is subject to the following conditions. You must -

  • Acknowledge the source and copyright of the NSAI in cases where you supply the information to others
  • Reproduce the information accurately
  • Not use the information in a misleading way
  • Not use the information for the principal purpose of advertising or promoting a particular product or service
  • Not use the information for or in support of illegal, immoral, fraudulent, or dishonest purposes
  • Not reproduce any crest, logo or mark associated with any NSAI function or activity except where such crest, logo, or mark forms an integral part of the document being reused 

Requests for Re-use

The request must be for the release of documents for re-use and should clearly indicate that it is being made under the Open Data and Re-use of Public Sector Information Directive, commonly known as the Open Data Directive.  The Open Data Regulations which transposed the Directive into Irish law, SI 376/2021, provide that a public sector body should respond to an Open Data request:

  • within 20 working days from receipt of the request, 
  •  or if a complex request, within 40 working days.

Where, due to the extent or complexity of the request, processing will take longer than 20 working days from receipt of the request, the public sector body concerned shall advise the requester accordingly within three weeks after the initial request was received. In such circumstances the public sector body should respond in full to the request within 40 working days from receipt of the request. 


To appeal a data request refusal, in the first instance, please write to All appeals must clearly outline the NSAI reference number and the grounds for appeal. The appeal will be forwarded to the relevant section within NSAI for a supplementary review. A decision to refuse the requested data may also be appealed to the Office of the Information Commissioner which is an independent appeals body and have the power to affirm, annul or vary the public body's decision. 


July 2021 - Statutory Instrument 376/2021 - European Union (Open Data and Re-use of Public Sector Information) Regulations 2021
June 2019 - EU Directive 2019/1024 on Open Data and the re-use of Public Sector Information (Open Data Directive)

For more information in relation to the Open Data Directive go to Open Data Directive Page 

PSI Directive
The Open Data Directive was proceeded by the re-use of  Public Sector Information (PSI) Directive  The PSI Directive has been replaced by the Open Data Directive. 

March 2023
Regulation of Lobbying Act 2015

NSAI is a public body under the Regulation of Lobbying Act 2015.  From 1 September 2015 lobbyists must register and make returns on lobbying activities.

Click the link for more information on the Regulation of Lobbying Act 2015.

Report on Protected Disclosures received in the National Standards Authority of Ireland (NSAI) for the year ending 31 December 2023

Under Section 22 of the Protected Disclosures Act, 2014 each public body is required to publish the number of protected disclosures received in the preceding year and the action taken (if any).

This is the report for the NSAI for year ending 31 December 2023. 

The NSAI received one protected disclosure during the reporting period. The disclosure was made by a party external to the organisation and related to a third party. The disclosure was referred to an NSAI Manager for investigation and remains open.

Total Reports 2023    

Total Received    

Total Assessed    

Total Open/Ongoing at year end    

Tuarascáil ar Nochtadh Cosanta faighte ag an Údarás um Chaighdeáin Náisiúnta na hÉireann (NSAI) don bhliain dar críoch 31 Nollaig 2023

Faoi Alt 22 den Acht um Nochtadh Cosanta, 2014 ceanglaítear ar gach comhlacht poiblí líon na nochtuithe cosanta a fuarthas sa bhliain roimhe sin agus pé beart a rinneadh faoi gach nochtadh (más ann dó) a fhoilsiú.

Is í seo an tuarascáil do NSAI don bhliain dar críoch an 31 Nollaig 2023.

Fuair NSAI nochtadh cosanta amháin le linn na tréimhse tuairiscithe. Páirtí lasmuigh den eagraíocht a rinne an nochtadh agus bhain sé le tríú páirtí. Cuireadh an nochtadh ar aghaidh chuig Bainisteoir NSAI lena imscrúdú agus tá sé fós gan réiteach.

Líon Iomlán na dTuarascálacha in 2023

Líon Iomlán a Fuarthas


Líon Iomlán a nDearnadh Measúnú Orthu


Líon Iomlán atá Gan Réiteach/Idir Lámha go Fóill ag deireadh na bliana