Earlier this month the NSAI received a top international award for developing a new innovative standard for the tourism sector.
Irish standard, I.S. 373 ‘Universal Design for customer engagement in tourism services’, the first of its kind in the world, was named most innovative policy at Zero Project Awards ceremony in Vienna, Austria.
This standard was a collaborative project between NSAI, the National Disability Authority, the Equality Authority and Fáilte Ireland. It aims to make the tourism experience more equal and accessible for all visitors who travel around Ireland.
Learn more about how this standard aims to improve your customer engagement holiday experience.